Government

Industry Expertise: Government & Public Sector

Pragma is a trusted Salesforce Summit Partner with years of experience helping Government, Public Sector organizations, and Crown Corporations enhance efficiency, reduce costs, streamline operations, and improve return on investment within the Salesforce ecosystem.

We specialize in assisting organizations, like government entities, that have complex regulatory and security requirements—such as considerations for data residency. Pragma has successfully cleared the Designated Org Screening with the Canadian Industrial Security Directorate of Public Works and Government Services Canada, ensuring that we are ready and able to support your Salesforce projects without delay.

Our Approach

At Pragma, we are familiar with and adept at navigating the procurement processes of public sector organizations. We partner closely with you, fully understanding the procedures and time constraints involved.

Our engagements typically follow an audit and retainer approach. We collaborate with your organization to identify pain points through interviews with key stakeholders and a comprehensive review of your Salesforce instance. By starting with an Organizational Audit, our team gains a clear understanding of your existing system and highlights areas for improvement.

With our expertise, you’ll gain actionable insights to increase productivity, automate processes, and manage data more effectively—all while benefiting from the support of Pragma’s dedicated team.

How We Can Help

At Pragma, we understand the critical need for governments and public sector organizations to stay connected across departments while working smarter and faster. As a Salesforce Summit partner, our consulting services help you maximize the potential of your Salesforce platform, reduce operational costs, and leverage data to make informed, impactful decisions.

Our services and areas of expertise include:

  1. Salesforce Ecosystem Maturity Roadmaps & Security Audits

  2. Salesforce Government Cloud

  3. Sales and Service Clouds

  4. Salesforce Marketing Cloud and Pardot

  5. Business Intelligence Applications including Tableau and CRM Analytics

Our Commitment to Security

At Pragma, we prioritize the security of your sensitive information. In addition to holding Designated Org Screening with the Canadian Industrial Security Directorate of Public Works and Government Services Canada, we are also fully SOC 2 Type II Audited and compliant. This guarantees that we uphold the highest standards of information security, ensuring that your data is handled safely and responsibly.

For Government and Public Sector organizations, security is critical. Our SOC 2 Type II compliance confirms that we help you manage your data with the utmost care across the five Trust Services Categories: security, availability, processing integrity, confidentiality, and privacy.